• NJ Family Services


    January 1, 2014 began new healthcare rules in New Jersey. The Department of Human Services, which administers the state subsidized health insurance program called NJ FamilyCare, wants to ensure that individuals who have applied for health insurance know their status and where to go for assistance:

    • If you applied for NJ FamilyCare coverage through the website www.njfamilycare.org, or by phone, you can track your application’s status by calling 1-800-701-0710.

    • If you applied for NJ FamilyCare coverage through a county welfare office or board of social services, your application still may be in process. Please wait for communication by mail regarding your eligibility or call to follow-up.

    • If you applied for NJ FamilyCare coverage through the federal government’s website, www.HealthCare.gov, technical issues with the Marketplace may impact your coverage. Individuals who applied through the federal government’s website and were determined eligible, or potentially, eligible for NJ FamilyCare may discover they were not enrolled. This is because the accounts have not been transferred from the Marketplace to New Jersey.
      The New Jersey Department of Human Services is working with the Marketplace to obtain the necessary information to complete the enrollment process as quickly as possible. If you applied before January 2014, and determined eligible for NJ FamilyCare by the Marketplace, your coverage will be retroactive to January 1, 2014.